FAQ

Refer to our services page to see examples of activities. We also have an activities calendar prominently displayed in our facility. If you would like to participate in an activity, please inform your nursing assistant.

Showers are scheduled twice a week. Please ask your nurse or nursing assistant for a date and time. Please do not hesitate to communicate your bathing preferences to your nurse or nursing assistant.

We have bedside telephones that are available for you to use to call your loved ones. Families can also call the main line of the facility to get in contact with our patients.

When you arrive, your nursing assistant will help you unpack your belongings and list your belongings on an inventory sheet. If your family and/or friends decide to bring you additional items, please see your nurse or nursing assistant to update your inventory sheet. Please label all your belongings with your name, especially your glasses, hearing aids, and dentures. Please keep your valuables at home (e.g. cash and fine jewelry).

Mail is delivered to patients personally every day mail is delivered.

Patient’s Name
Santa Cruz Post Acute
1115 Capitola Rd
Santa Cruz, CA 95062

There are many types of health insurance and benefits offered in a skilled nursing setting. Please contact our Admissions Director to discuss your individual benefits. Co-pays and share of costs are due at time of admission.

We offer 24 hour/7 day a week nursing care. We have physical therapy, occupational therapy, speech therapy, wound care, IV therapy, a registered dietitian, housekeeping, laundry, activities, a hair salon, and much more.

Yes. Your furry friend can visit you during your stay.

Your nurse and the Admissions Director will have paperwork for you to sign. Your nurse and Admissions will approach you with the necessary paperwork within 24 hours.

8:30 a.m. to 5:00 p.m.

Breakfast: 7:00 a.m. to 8:00 a.m.
Lunch: 12:00 p.m. to 1:00 p.m.
Dinner: 5:00 p.m. to 6:00 p.m.

Meals are served in our dining room or at bedside. Please inform our nursing supervisor your preference.

We offer laundry service onsite that is included with your stay at Santa Cruz Post Acute. However sometimes family members will elect to take laundry home, and that is perfectly fine as well (just notify the staff).

All personal clothing is washed in an industrial washing machine at a temperature of 180-degrees. Make sure your loved ones’ clothing is appropriate for washing and drying in these hot temperatures. Avoid bringing clothing that requires cold or warm water, special care, or is subject to damage and fading. All clothing must be labeled. Please label the clothing with the resident’s name, NOT the room number or initials. Mark clearly and in large letters on the inside neckline or waistband. All items must be marked including socks, shoes, and other personal items.

We offer many private settings to visit with loved ones in a beautiful environment.

There is parking available outside the facility. There are multiple spaces designated with wheelchair access, please respect all parking signs.

Yes, there is a beautician who typically once a week. Please see the front office for scheduling an appointment.

Our social service team assists both residents and their families during transitional periods. They also provide essential information, manage requests and concerns, help in care and discharge planning for each resident after rehabilitation.

Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one during their rehabilitation. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time.

We encourage children to visit, however, we ask you to alert the charge nurse to anyone visiting the facility under the age 12.

Residents may have a leave of absence only with a physician’s authorization, which can be arranged through the nursing staff. Upon arrival and departure, the resident or responsible party must sign out at the Nurses Station.

Consistent with the provision of special diets, always consult with the nursing staff before bringing food to residents. Any food kept in the resident room must be in properly sealed containers.