Let us know your thoughts
Did you have an amazing experience with one of our team members, or had a day where Santa Cruz Post Acute went above and beyond your expectations? We’d love to hear it!
Our Guest Experiences
We have been so very impressed with the professionalism and coordination of care. The kind and caring people at Santa Cruz Post-Acute helped our family deal with our emotions when our relative was so very ill. They were also alert to changes in her condition and made decisions to send her back to the ER at various times. If they hadn’t been so alert, she would no longer be with us. Each and everyone we’ve encountered have been most knowledgeable, congenial and have made every attempt to help.
Mary M.
Santa Cruz Post Acute has the most caring and kind staff who give their best to take excellent care of their patients. The staff is cheerful and encouraging. The administration process was fairly easy and efficient. Thanks to the staff for taking great care of my mom!
Lona C.
I give SCPA very high marks. I am caring for two people over 92 and have seen many SNF sites. SCPA has been the most attentive with both bathroom needs and with providing companionship. Choosing a skilled nursing facility is always a difficult decision to be made at a stressful time. I’m so happy that our choice worked out so well. Thank you so much SCPA!
Nick L.
My aunt was in this rehab facility due to a leg amputation and infection on the wound. She was just discharged and she is doing great! I went to visit a couple of times and the staff was super nice, kind and caring towards my aunt and the other patients there (from what I could see). The nurse was super caring and the Social Services Director was very nice, genuine and professional. This place is filled with kind people who try to do well and serve their patients.
Andrew C.
My 92-year old mom has been there for two weeks rehabbing from a fall. The staff has been wonderful. Caring, responsive, competent and hard-working, especially the folks in rehab who are very dedicated and professional. The facilities are clean and well lit.
Paul F.
I was a patient for two weeks in early October. The thought of going to a SNF filled me with terror. To my great relief, the experience and recovery from spinal surgery was met with the greatest of kindness, attention, and care above and beyond any expectations. Thanks to all the CNAs, nurses, PTs, OTs – and especially to CNAs Maricel and Ofelia – they made my day.
Kathleen H.
Patient
This place is amazing! My mom was here for 2 weeks. The staff is loving and very tentative to all the people staying. The facility is clean and pleasant. My mom loved the food and they always make accommodations for special food requests. My mom was transferred from Dominican hospital and even the paramedic staff said that Santa Cruz Post Acute was like a resort. They always have fun activities in the living room going on. I think the activities are really good for the patients. The physical therapist are great and they really do a wonderful job helping patients get moving in the best safest way. I would recommend Santa Cruz Post Acute to anyone who needs care for their family member or themselves.
Meghan J.
Family member
When I arrived at Post Acute, I could not walk or carry out normal bodily functions; with special attention given by the staff from PT; OT: aides, nurses, I am now able to walk and I’m on the road to recovery from this terrible COVID-19 virus. My praise goes out to all the staff! And now I get to go home!
Robert C.
Patient
I always thought skilled nursing homes were terrible. However, this fall, I had a terrible accident and I had to go into one. I ended up at Santa Cruz Post Acute Rehab. And I must tell you I was pleasantly surprised! Everybody here, no matter what role they had, were very professional, kind, considerate, and supportive. It was a very low time of my life and the staff really helped me to build strength and confidence as I healed enough to go home. I’ve been here seven weeks and I cannot believe how wonderful all the staff is. They made a huge difference for me. I must add, this place is very tidy and clean. Everyone seems to be a worker bee! If you have to be in a nursing facility like me, I highly recommend Santa Cruz Post Acute Rehab.
Barbara C.
Patient
After being in a major accident, I had been transported to this facility. I stayed for three months. Initially, I wanted to be placed to another skilled nursing facility (SNF). I’m so glad they didn’t have a bed and I came here. The entire time I was here, the CNAs, nurses, PTs, OTs, administrators took excellent care of me with patience and compassion. I am fairly young, so it was hard being here, and at times I felt humiliated (not by them) by having to ask people to do EVERYTHING for me. But those feelings were squelched immediately when the staff would help me. They always made me feel comfortable and important. This could have been a horrible experience, but it wasn’t. I felt like they really cared about me and that it wasn’t just a paycheck for them. This was one of the lowest points of my life, yet I felt calm and happy. Thanks to the staff, all I had to do was recover. I could have gotten very depressed and overwhelmed but thanks to all the support.
Melissa P.
Patient